This script was designed from the ground up to be easy to administer, easy to find answers, and above all easy to install. |
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A web-based customer relationship management software for small and medium sized businesses. It includes customer inquiry tracking and response functionality, web- and email-based inquiry submission, a customer discussion forum, a fully-searchable knowledge base, CSR-to-CSR mail, notice posting and much more. |
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This script is powerful, fast and secure. Customers can attach files to their tickets if you allow it. It supports multiple employees, technicians and admins. It will generate reports on how fast each technician replies to tickets and how many tickets are open, closed or on hold. |
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Provide live help and live customer pre-sales support in real-time directly from your website. Visitors can engage in online dialog with the online operator and the operator can communicate with any visitor in automatic and manual modes. |
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Advanced PHP support ticketing system. |
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Software that allows you to offer a remotely hosted live customer support service for your members. It features chat initiation, referrer tracking, visitor data capture, push surveys, multiple chat sessions, canned responses, sound alert, online/offline status, email notifications, save transcripts, real time monitoring of visitors and more. |
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A robust, customer relations management chat application. You can view intelligence from real-time communication transactions for any single chat. It features easy maintenance and back-up. |
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A powerful and easy to use knowledge base program that supports unlimited categories and subcategories, unlimited articles, a glossary, user comments and ratings and more. All output is controlled through templates so you can customize it to match your site. |
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A call center software solution that supports multiple user levels and easy web-based management. |
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A tool to help web hosts manage and support their clients efficiently. It features a support ticket system, invoice manager and more. |
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Establish an online support centre for your customers. It features automatic reply to support tickets, preset canned messages, reply acknowledgement, customer add comments and upload attachments to ticket, sortable tickets listing, ticket history and tracking, set ticket status, flag and unflag ticket, add support issues and more. |
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A Live Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Other features include support for a Text or MySQL database, chat notification, multiple chat sessions and multiple operators. |
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A support ticket generation system to organize your requests. Includes full ticketing and numbering, adjustable status codes, unlimited techs/customers, and customization of the style. |
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A HelpDesk for Internet companies that require communicating with their customers. Includes Admin Area, Staff Area and Member Area. Includes a fast, easy template, a FAQ, private messaging and a live chat system. The admin can add/edit/delete/email admins/staff/members, and create/edit/delete/close open tickets. |
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A fully automated help desk system. Tickets can be submitted and responded to via the web or email. Add unlimited fields to the ticket and user database. Includes a template system, unlimited techs and users, tech calendar and to do lists, private messaging, categories, replies, category association for techs and more. |
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A helpdesk system that features integrated email, automatic assigning of mails, unlimited representatives and customers, email request support, automatic ticketing, email notifications, multiple attachments, customer contact management, exhaustive reports, style integration, full access to viewing and managing requests, and more. |
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A simple to use interface to manage your client email messages. From one interface you can view all of the current messages your clients have sent you, reply to them, and keep track of the entire correspondence. It supports multiple users. Your clients will be able to use their normal email programs to contact you. |
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A web-based customer support solution with incident management, knowledge management, a product catalog, news management and a support forum in one package intended for use in B2B or B2C. |
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A robust and flexible support solution that features a stable email/helpdesk routine, complete department handling, unlimited staff members with specific permissions, complete ticket management, faq handling, SMS forwarding, and more. |
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An open source electronic support ticket system based on osTicket, that can receive tickets via email (POP3 or pipe) and a web-based form, as well as manage them using a web-based interface, with many new features and bug fixes. It makes a helpdesk solution for any website. |
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